Help & answers

Frequently asked questions

How HUBRYOX works — from roles and permissions through events, documents and payments to the things you only need to learn once. Search for a word or jump into a block.

🧭Getting started

What is HUBRYOX in one sentence?

A home for learning communities and groups of every kind: chat, events with tickets, calendar, documents, notes, boards, library and flashcards in one place — one account, nine languages, no ads and no algorithmic feed.

What does HUBRYOX cost?

Starting is free, and stays free — not a trial. Paid plans (Starter, Team, Business) raise the member count and capacity. Existing members are never locked out when a limit is reached.

Do I need a separate account for each group?

No. One account, any number of communities. You switch between them in the top bar; the ones you used last come first.

Where do I start after signing up?

On the home screen. It is your desk: the week at a glance, the areas you used last, and everything important as tiles. Every path leads on from there.

Which language will I see HUBRYOX in?

Yours — the interface exists in full in nine languages (German, English, French, Italian, Spanish, Polish, Portuguese, Russian, Turkish). You set it in your profile and it applies everywhere, including e-mails and PDF exports.

I got an invitation link — what happens when I open it?

You first see where you are being invited. If you are not signed in yet, the link walks you through registration and then takes you straight to the destination — you never have to hunt for the link again.

🔑Roles & permissions

Which roles does an organisation have?

Four: Owner (everything, including deletion and billing), Admin (manage, but not delete the org), Member (work along) and Viewer (see everything, change nothing). The same four levels apply inside workspaces.

What exactly may a viewer do?

Read and export — nothing else. A viewer sees notes, documents, boards, appointments and hours but cannot create, change or delete anything. That holds consistently across every area, not just in the display.

What is a chat admin — is that the same as an org admin?

No, and this matters. A chat admin may only do chat things: rename the group, set its picture, pin, switch on announcement mode, manage topics, add members. It grants no rights whatsoever in the organisation, the workspace or the event. Whoever is promoted in a chat stays exactly what they were in the org.

Does changing a role in the organisation affect the chat?

In that direction, yes. Owners and admins of the organisation are automatically chat admins in the org chat, and a later promotion or demotion follows through. The organisation is the source, the chat follows — you never maintain it twice.

And the other way round?

The other way round no role flows back. Being made a chat admin does not make you an org admin. The only connection upwards is membership: whoever lands in the org chat through a link becomes at least a viewer of the organisation — so nobody needs a second invitation.

Why doesn't my promotion in the org chat stick?

Because the organisation is the source there: the next sync sets the chat role back to whatever the org role says. If someone should be a chat admin permanently, promote them in the organisation. Free groups and event chats have no source — a promotion there stays.

Who may manage an event?

The person who created it, plus owners and admins of the hosting organisation. The creator is also the first chat admin in the event chat.

💬Chat & messenger

Where do the groups in my messenger come from?

Most appear by themselves out of the structure: one chat per organisation, per event, per workspace (an internal team channel and a client channel) and per talent booking. Plus direct messages and groups you create yourself.

What are topics in a chat?

Topics order a conversation without cutting it apart. A topic is a title plus every contribution to it; alongside it the ordinary chatter carries on. At the top of the chat you see the topics as chips with a counter for what is new. Messages can be moved into a topic afterwards.

Who may create topics?

Every member — unless the group is an announcement group, then only chat admins. Renaming, recording an outcome, marking resolved and deleting are for the topic's author and chat admins. Deleting is harmless: the messages return to the main chat, nothing is lost.

What does muting mean?

Quiet for you alone. You can mute a whole chat or just a single topic. You then get no push notifications and no immediate mail for it, and the counter stays still. Nothing about your rights changes — you read and write as before, and nobody sees that you muted anything.

How do I make a channel where only admins write?

In the chat settings there is the announcement group. With it on, only chat admins write; everyone else reads along. That is the clean way for pure information channels — not muting, which only concerns you.

Can I edit or delete messages?

Yes, your own. Edited messages are marked as edited; deleted ones disappear for everyone. Attachments of deleted messages are no longer retrievable through their old address either.

How do I start a poll?

In the input row, through the poll symbol: question, options, multiple choice if you want, anonymous or open, with a closing date. The result updates live and stays in the conversation as a card afterwards.

What is “What did I miss?”

An AI summary of a group's unread messages, in your language — for when two hundred contributions have piled up and you need the state of play in seconds.

Can I paste images and files from the clipboard?

Yes, everywhere something can be uploaded — by keyboard or through “Paste from clipboard” in the attachment menu. Careful: if you copy a file in Finder or Explorer, the operating system usually hands over only a reference, not the content. Use “File” for those — a screenshot, by contrast, pastes straight in.

🏛️Organisations & workspaces

What is the difference between an organisation and a workspace?

The organisation is the home of the whole community — profile, members, events, calendar, posts. A workspace is a working group inside it, with its own members, documents, tasks, hours and two chats. One organisation can hold any number of workspaces.

Can you enter a workspace through a link?

No — deliberately not. A workspace is a closed working group, even when the organisation is public. You get in because someone responsible adds or invites you. There is no join link for workspace chats.

How do I point my team at a workspace chat then?

With the link to the chat in the chat settings. It opens the chat for everyone already in it — and sends everyone else back to their own messenger. It grants no access, it only shows the way.

What happens when someone joins a workspace?

They automatically become a member of the organisation too — at least as a viewer. An existing higher role is left untouched; nobody is demoted by joining.

What are a workspace's two chats for?

The team channel is internal. The client channel is where you talk with clients or outsiders — separate, so internal coordination stays internal.

How do I leave an organisation or an event?

Through the organisation's member page, or through your registration for the event. Leaving an organisation ends your access to its content; posts you created remain.

🎟️Events & tickets

What can one event do at once?

An event is not a form, it is an engine: it puts the dates into every registered member's calendar, manages sign-ups, issues QR tickets and wallet passes, creates its web poster, invites the community by e-mail, opens a group chat and handles the payment.

Free or paid — what is possible?

Both. Free events work on every plan. Paid tickets need a connected Stripe account; there can be several ticket types, with capacity, waiting list and a registration deadline.

How does admission work?

Every ticket carries a QR code. At the door you scan it with a phone and see immediately: valid, already used, or unknown. Anyone using Apple Wallet has the ticket on the lock screen on the day.

Can someone attend a paid event through the event chat?

No. For a paid event the chat invitation link does not lead into the chat but to registration with payment; only afterwards does the chat follow. For a free event the link registers you directly — but only if the event is published, registration is open, the deadline has not passed and places remain.

What happens to the event chat afterwards?

It stays. Photos, arrangements and files remain there, and you can archive the chat for yourself without changing it for anyone else.

Can I add participants by hand?

Yes — speakers or helpers, for instance. They appear in the participant list; a ticket only exists if you create a registration.

📅Calendar & appointments

What ends up in my calendar?

Everything with a date, in one place: your own appointments, those from organisations and workspaces, events you registered for, and tasks with a due date.

How do I invite someone to an appointment?

Choose participants while creating it — they get an invitation and answer with one click. Open invitations appear as a counter on the calendar.

On site or online — how do I enter that?

You first choose On site, Online or Both. The matching field then appears: an address that is looked up on a map, and/or a meeting link that opens in a browser. A Zoom or Teams link is recognised and named.

Can I see my HUBRYOX calendar in Apple or Google?

Yes. Your profile settings hold a subscription address (ICS) that you enter in Apple Calendar, Google Calendar or Outlook. The calendar then keeps itself up to date.

And export a single appointment?

Every appointment can be downloaded as an ICS file — with the place and the meeting link, so your calendar app shows a join button.

How does HUBRYOX handle time zones?

Every appointment knows its moment and its zone. Someone looking from another country sees the right local time, and the time stays correct in e-mails and PDFs too.

📄Documents & notes

Where do my files live?

In two places with a clear meaning: Documents is your personal shelf, the workspace holds the working group's files. What you put in a workspace belongs to the workspace — not to your private folder.

What is a stack?

Several files that belong together — a script with appendices, a series of photos. A stack can be read end to end in the reading room and merged into a single PDF.

How do I read a PDF comfortably?

The viewer guesses the right mode: portrait scrolls continuously like a document, landscape turns page by page like a presentation. You can switch any time, and the file remembers your choice.

Can I share files outside?

Yes, as a collection behind a link — with a password, an expiry date and, if you want, a signature. You can see what is shared and withdraw it at any time.

What can notes do?

Markdown with images, tables and formulas; dictation becomes text; the AI summarises and answers questions about the content. At the end there is a PDF with a letterhead, optionally password-protected.

Are indents and blank lines preserved?

Yes. In notes, typed line breaks, blank lines and indentation survive unchanged — in the PDF as well. The same now holds for flashcards.

🗂️Boards & tasks

What is a board?

A kanban board at organisation or workspace level: columns, cards, people responsible, files, comments and dates right on the card.

What are swimlanes?

Horizontal lanes that come out of the labels. Give cards a label and, from the second label onwards, lanes appear automatically — moving then works in both directions, column and lane.

How do tasks and the calendar fit together?

A task with a due date appears in the calendar. When a task is assigned to you, you get a notification — and see it on your home screen.

Can I hand a board out as a report?

Yes, as a PDF or CSV — for meetings, minutes or the records.

🧠Flashcards & library

How do flashcards work?

As decks with spaced repetition: cards you know come back less often, difficult ones more. Front and back understand Markdown, LaTeX formulas, images and audio.

Can I sell flashcards?

Yes. Good decks can be shared or sold in the marketplace; payout runs through Stripe and one platform fee applies.

What is the library?

A place for books, papers and scripts — free or sold. Purchased works are read in the protected reading room with a watermark; they are not downloaded.

What format should a deck cover have?

Portrait, ratio 3:4, 600×800 pixels recommended. A picture of another shape is never cropped — it arrives whole, just with a margin.

📣Web posters & discover

What is a web poster?

A poster that does more than hang: an image as the cover, behind it a page of its own that you change whenever you like — programme, pictures, registration, map. Date moved? The change is everywhere at once, with no reprint and no new link.

How do I share a poster?

As a link, as a QR code or through Apple Wallet — analogue as well as digital. Whoever finds it lands on the living page, not on a dead notice.

How will my poster be found?

Through Discover: by proximity, language and interest — not by advertising budget. Public organisations and posters also appear on the map.

Does the AI help with making one?

Yes, with the words and the look. It offers a proposal you keep, change or discard — you decide.

🤝Sharing hub & talent hub

What is the sharing hub?

A local place of giving: passing things and surplus food on to neighbours and aid organisations instead of throwing them away.

How does a handover work?

In three guided steps: register interest (which opens a private chat by itself), a yes from the giver — only then is the exact address shared — and finally the confirmed handover with a date and a reminder.

What happens after the handover?

The entry stays visible for seven days and moves to the end of the list, so open things stay at the front. After that everything is archived together.

What is the talent hub?

Recruiting the other way round: people put their skills out as their own offers — creative work, consulting, IT, craft. Clients find them without leaving the community.

How safe is a booking?

Negotiation happens in a masked chat — the talent stays anonymous until the booking is binding. The amount is held in escrow and paid out only after the work is done; the appointment lands in both calendars automatically.

💳Payments & Stripe

How do I get paid out?

Through Stripe Connect. You connect a Stripe account once; after that, income from tickets, flashcards, the library and talent bookings flows there automatically.

What do I need to connect Stripe?

A bank account and the usual identity details; Stripe verifies them itself. While verification runs you can already publish free offers.

What fees are there?

One platform fee, payment processing included — no fee jungle. Inside an event you see revenue, fee and net listed separately.

When does the money arrive?

According to Stripe's payout schedules, which depend on country and account. You can see the state any time in your payout overview.

Can I issue invoices?

Yes. A booking produces a frozen receipt — it no longer changes, even if an offer is adjusted later.

🔒Privacy & security

Does HUBRYOX make money from my data?

No. No advertising, no advertising cookies, no selling of behavioural data. The income comes from subscriptions and a fair fee on sales — you are never the product.

Where is my data kept?

Encrypted, in European data centres, GDPR-compliant.

How do I protect my account?

With two-factor sign-in in your profile settings. On top of that come encrypted sessions and a log of security-relevant events.

Can I really delete my account?

Yes, completely — not a deactivation that is really a keeping.

How do I report a violation?

Through the report function on the content or on the profile. Reports go to the people responsible for that community and, where necessary, to us.

Does the AI see my content?

Only when you start it — for a summary or a text proposal. There is no silent reading along and no training on your content.

⚙️Account & notifications

How do I set or change my profile picture?

Tap the picture in your profile and choose one. It then appears everywhere — in chats, in member lists and on your HUBRYOX Card.

How often will I be notified?

Urgent things immediately by push, everything else bundled into one mail at seven in the morning, your local time. Anything you muted does not appear there.

What is the HUBRYOX Card?

Your digital business card with an address of its own — always current, shareable by link, QR code or Apple Wallet.

Can I install HUBRYOX like an app?

Yes. Choose “Add to home screen” in your browser — HUBRYOX then starts in its own window, with push notifications.

I cannot see a change that should be there.

Then the page is probably still running an older version because it stayed open across an update. HUBRYOX points this out and offers a reload; reloading by hand works just as well.

Nothing found. Try another word — or write to us.

Question not here?

Write to us — we will add it.

info@hubryox.com

Last extended: September 2026